Privacy Policy

Introduction

Welcome to Houston Landscape Images ("HLI," "we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.houstonlandscapeimages.com (the "Website"). This policy applies only to information collected through the Website. By using our Website, you agree to the terms of this Privacy Policy.

Information We Collect

When you choose to submit a "Request a Quote" form on our Website, we collect the following personal information:

• Name
• Email Address
• Phone Number
• Company Name
• Project Details
• Device Information (e.g., IP address, browser type, and operating system)

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to your inquiries and provide quotes for our landscaping services
• Contact you regarding your requested services
• Provide customer support
• Improve our services and communications with you
• Comply with legal or regulatory obligations, if applicable

We will not use your information for purposes unrelated to these activities without your consent.

Third-Party Services

We currently use Netlify to host our Website and process form submissions, which are then sent to our business owner. Netlify may collect and store your data as outlined in their Privacy Policy (https://www.netlify.com/privacy/). In the future, we may integrate third-party services such as:

• Google Tag Manager and Google Analytics (for tracking and analyzing user interactions; see Google’s Privacy Policy) (https://policies.google.com/privacy)
• Facebook Pixel (for marketing and advertising; see Meta’s Privacy Policy) (https://www.facebook.com/privacy/policy/)

We ensure that third-party providers comply with applicable privacy standards.

Cookies and Tracking Technologies

We currently do not use cookies or tracking technologies on our Website. If implemented in the future, we may use:

• Essential cookies (for website functionality)
• Analytics cookies (for tracking website performance)
• Marketing cookies (for advertising and retargeting)

We will notify users of such changes and provide options to manage or disable cookies via a consent tool, in addition to your browser settings.

Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. Data collected through our Website is stored securely via Netlify and is accessible only to authorized personnel for the purposes outlined in this policy.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy (e.g., to provide services or meet legal obligations), typically no longer than 5 years after your last interaction with us, unless otherwise required by law. To request deletion of your data, contact us at houstonlandscapeimages@gmail.com, and we will process your request within 30 days.

User Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data from our records

To exercise these rights, contact us at houstonlandscapeimages@gmail.com. We will respond to your request within 30 days. You may also withdraw consent for communications (e.g., unsubscribe from emails) by following the instructions in our messages or contacting us directly

Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it promptly.

Policy Updates

We may update this Privacy Policy periodically. Significant changes (e.g., new data collection practices or third-party sharing) will be communicated via email to users who have provided their contact information and posted on our Website. Please review this page regularly for the latest version.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Email: houstonlandscapeimages@gmail.com

We aim to respond to all inquiries within 7 business days.

Governing Law

This Privacy Policy is governed by the laws of the State of Texas, USA, without regard to its conflict of law provisions.